1. Who we are, and what this covers
Create.Blitch ("we", "us") provides a browser-based parametric 3D model generator at createblitch.com. These terms govern your use of the site and the app. By using either, you agree to them.
Questions about anything here: support@createblitch.com.
2. Accounts
You can design and preview without an account. An account is required to download files. You are responsible for keeping your password secure and for activity under your account.
An account is for one person. Use it on as many of your own devices as you like — your laptop, your desktop, your phone — but do not share the login, and do not pass it between people. A paid plan entitles one person to download files, and on the Commercial plan the resale licence is issued to one named holder, so two people cannot both be covered by it. We may suspend an account that is plainly being shared, and section 10 says what happens then.
You must be old enough to enter a contract where you live, and if you are using Create.Blitch for a business, you confirm you may bind that business.
3. Plans, payment and billing
Paddle.com Market Ltd is the merchant of record for all purchases. That means Paddle — not us — is the seller on your receipt, handles your payment, and is responsible for collecting and remitting sales tax or VAT. Your card details are handled by Paddle and never reach our servers. Paddle's own buyer terms apply to the transaction alongside these terms.
Subscriptions renew automatically at the interval you chose until cancelled. Prices are shown before you pay and may vary by country. We may change prices for future billing periods, but never for a period you have already paid for; we will give notice before a renewal at a new price.
Cancelling, pausing, updating your card and retrieving invoices are all self-service from your account panel. See the refund policy for refunds.
4. What each plan gives you
Plan contents are described on the pricing page and may change over time; the plan you are on keeps its entitlements for the period you have paid for.
- Free — design, configure and preview in 3D. No downloads.
- Creator — everything in Free, plus downloading STL and 3MF files and uploading your own fonts and images. For your own use, not for resale.
- Commercial — everything in Creator, plus batch export and the commercial resale licence described in section 6.
5. Your designs are yours
You keep all rights in the designs you create and the files you export. We claim no ownership of them and no licence to use them. We do not have a copy of your design parameters unless you choose to save them, and we never store the source fonts or images you upload — see the privacy policy for exactly what is and is not transmitted.
6. The commercial resale licence
An active Commercial subscription grants you a worldwide, non-exclusive, non-transferable licence to manufacture and sell physical items produced from files you export from Create.Blitch, in the name recorded on your account as the licence holder.
The licence is issued to that named person or business, recorded at the time of purchase. If you trade under a different name later, update your account — renaming a shop does not rewrite a licence already issued.
What the licence permits
- Selling physical printed items you produce from your exported files, in any quantity, on any marketplace.
- Producing items on commission for customers.
What it does not permit
- Reselling or redistributing the digital files themselves — the STL, 3MF or design JSON — as a product, free download, or file bundle. The licence covers physical goods, not the files.
- Reselling access to Create.Blitch, or offering a service that generates files on someone else's behalf using your subscription.
What the file itself says
Files you export carry a short licence note inside them, stating what your plan allows. On the Commercial plan that note also names the licence holder recorded when the plan started, so a file can show who it was licensed to. The note describes the licence; it does not replace these terms, and editing or removing it changes nothing about what you are permitted to do.
Nothing in that note claims any ownership of your design — see section 5.
If your subscription ends
Items you produced and sold while the licence was active stay licensed permanently — nothing you already sold is retroactively unlicensed. The licence to produce new items ends when the subscription does.
7. Fonts, images and third-party rights
The bundled font library is licensed for this use, and every bundled font's licence is recorded and shipped with it. Under a Commercial subscription those fonts are cleared for the resale described in section 6.
The same applies to images, logos, characters and trademarks you upload. You confirm you have the right to use anything you bring, and you are responsible for that. See the acceptable use policy.
8. Availability, and what we don't promise
We work to keep the service running, but we do not promise uninterrupted availability. We may change, suspend or discontinue features. If we discontinue a paid feature you rely on, we will give reasonable notice and refund the unused portion of your period.
Files and the service are provided as is, without warranties of any kind to the fullest extent the law allows, including fitness for a particular purpose.
9. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential loss, including lost profits, wasted filament or machine time, missed orders, or loss of data. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.
Nothing here limits liability that cannot legally be limited — including for death or personal injury caused by negligence, or for fraud. If you are a consumer, you keep every right your local consumer law gives you, and nothing in these terms overrides it.
10. Suspension and termination
You may stop using the service and delete your account at any time, from Account → Delete your account. Doing so cancels any live subscription at the end of the period you have already paid for, so you are never charged again. Your account is kept for 7 days so you can restore it, then permanently removed. See the privacy policy for exactly what is removed and what survives.
We may suspend or terminate an account that breaches these terms or the acceptable use policy. Where we do, we will tell you why. Except in cases of serious or repeated abuse, we will refund the unused portion of a paid period.
We will not delete or withhold your saved designs as a consequence of a lapsed subscription. If you stop paying, you lose the ability to download new files — you do not lose your work.
11. Changes to these terms
We may update these terms. The version and date at the top of this page change when we do, and the version you accepted is recorded against your account. For material changes affecting a paid subscription, we will give notice before they take effect, and continuing to use a paid plan after that constitutes acceptance. If you do not accept a change, you may cancel and receive a refund of the unused portion of your period.
12. Governing law
These terms are governed by the laws of the Republic of the Philippines, and the courts of the Philippines have jurisdiction. If you are a consumer resident elsewhere, this does not deprive you of the protection of mandatory consumer law in your country of residence.
Purchases are made through Paddle as merchant of record, and Paddle's terms govern the payment transaction itself.
13. Contact
Create.Blitch — support@createblitch.com